The warranty shall not be valid in the following cases:
(a) The vertical surfaces not coated with the product.
(b) Water ingress through exterior vertical surfaces on any part of the structure not protected with the product used in 1st & 2nd combination.
(c) Water ingress through exterior vertical surfaces on any part of the structure for 3rd combinations.
(d) Water leakage or seepage in the walls through exterior sources such as broken water pipes, damaged sewerage lines, water leakage from toilets and kitchens due to faulty or rusted pipelines, damage in concrete or brickwork, dripping of water or water leakage from any source (including but not limited to vegetation), air-conditioning units and plant pots, water leakage, seepage and continuous dampness from water penetration due to capillary rise from the ground level, etc.
(e) Fungal or fungal growth on surface other than masonry walls.
(f) Defects in the design of the building including the roof.
(g) In case of any change in the building or the structure post painting.
(h) Failure or damage caused by the previous coating, if any.
(i) Structural defects including cracks up to 3 mm not cured with Berger Paints Crackfill Paste.
(j) Improper surface preparation such as presence of contaminants or moisture.
(k) Exposure of the product to damaging substances including but not limited to solvents, chemicals including acids and strong alkali or oils.
(l) Mechanical damage or damage of film due to high abrasion of the surface with sharp objects.
(m) Damages resulting from leakages arising out of additional installation not consistent with the basecoat.
(n) Water leakage/seepage from external or internal drain pipes present on the structure.
(o) Failure of the underlying plaster or putty coat or any other coat which in turn causes the failure of the product.
(p) Causes other than defects in the product.
(q) For reasons not under the control of the company:
- Vegetative growth, excessive bird droppings, spitting, damage caused due to insects.
- Vandalism.
- Acts of God including but not limited to earthquakes, cyclones, floods, torrential rain.
- Normal wear and tear.
- Abuse or negligence by the customer.
- Failure due to reasons solely attributable to the contractor/painter.